Design science, core affect, semantics, emotions, product interaction, core values and surface appearance… the list of scientific phrases never ends. Yet, what do they mean and how shall we use it when we are communicating with the industry? Is it possible to standardize the experience of products somehow and how should we convey the right emotions to our users?
By joining engineering sciences (quantitative methodology using sensors and metrology methods) with design science (qualitative properties, impressions, etc.) correlations between customer’s product experience and surface properties can be established.
The research work briefly handles an optimization process where the framework from Professor Mitsou Nagamachi´s Kansei Engineering (KE) is used to evaluate the semantics issues primarily regarding functional surfaces (surfaces that in somehow affect a products value regarding function and experience). The basic idea is that; the client's feelings shall be observed already at the phase of idea generation in the product development process, which then facilitates the project (in regard to the semantic issues) later on when a concept reaches the production stage.